Dhaka Style Return Policy
Thank you for shopping with Dhaka Style Returns Policy, your trusted destination for exclusive bridal and party wears. We are committed to offering top-notch products and exceptional customer service. Please take a moment to review our return policy to ensure a seamless shopping experience.
Cancellations
Once an order is placed, cancellations are not permitted. Please ensure that all details are reviewed before completing your purchase.
Returns Eligibility
Returns are accepted only if the following conditions are met:
- A return request is made within 24 hours of receiving the product.
- The dress is in its original condition, with tags and order number intact and attached to the garment.
Valid Reasons for Return
Returns will only be accepted for the following reasons:
- The dress is damaged upon arrival.
- Significant issues with the measurements preventing proper fit.
Refund Policy
We do not provide refunds for returned items. Instead, we offer the following options:
- Alteration or Exchange
If the same design is in stock, we will either alter or exchange the damaged or ill-fitting dress for a fresh one. Our team will ensure the dress matches your expectations. - Alternative Product
If the original design is unavailable, we will offer you the option to select another product of equal value as a replacement. We are dedicated to providing choices that align with your preferences.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service team within 24 hours of receiving your product. Include your order number and the reason for the return.
- Our team will guide you through the return process and provide necessary instructions.
Return Shipping
The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect item or size). We recommend using a reputable shipping service with tracking to ensure the item’s safe return.
Final Sale Items
Items marked as “Final Sale” or purchased during promotional or clearance events are not eligible for return or exchange, except for damage or measurement issues.
We are committed to your satisfaction and aim to provide a seamless shopping experience. If you have any questions regarding our return policy, please contact our customer service team, who will be happy to assist you.
Thank you for choosing Dhaka Style.